Refurbished Vs. New – What’s Best When Buying A Computer?

Refurbish (v): to brighten or renew - Merriam-Webster's Online dictionary. Essentially, when one refurbishes something, and for purpose of discussion, some type of computer, one is actually utilizing an old item which has been subject to adjustments to give it the appearance that it is new. When one purchases a refurbished computer, one also purchases a headache waiting to happen. So why is buying a new computer a lot better than investing in a refurbished one? The list below shows the reasons why:

1) A new computer assures you that the parts are all new and have not gone through any misuse or wear. Upon purchase, the computer has a seal of warranty plus a warranty card saying that all its parts are brand spanking new as well as in good working condition. A refurbished computer, on the other hand, lacks this guarantee and might even be an electronic "Frankenstein". Since a refurbished computer has already logged minutes of use, wear and tear, or even damage can be hidden. When this happens, the computer is more prone to bogging down, or even losing information. However, a new computer removes any doubt as to its parts and ensures that it has the capacity to work like a new item should, without defects or hidden damage.

2) A new computer's problems may easily be solved. At the point of purchase, a brand new computer comes with a technical support system which refurbished computers do not have. Once your pc experiences a glitch, help is just one phone call away. And the problem is easily identifiable. However, a refurbished computer, with all of the various parts and cosmetic changes, aside from being more prone to breakdown, is more prone to hidden glitches (for example viruses or system malfunctions) due to the previous use of the hardware. So when a refurbished computer has a problem, there is no 24 hour, seven days a week help desk to call for assistance. In the end, one has to diagnose the issue through trial and error, and this not only increases cost but in addition inflates losses.

3) A whole new computer's cost might be front loaded, but over time it would be more cost effective. The argument that it might be more cost effective to buy a refurbished computer than a new one is misleading. Firstly, though it is more expensive to buy a new unit, this cost is simply a one time expense in the beginning. Costs for maintenance and repair are practically nil since it is a brand new item. And this equals to productivity for that purchaser. On the other hand, a refurbished computer might have low front-end cost upon purchase, once the computer bogs down, the cost of repair is magnified by the loss in productivity. Also, it's a lot more expensiveto maintain an on-call technician to identify an issue unlike a new one, the help desk can certainly provide solutions.

So just why is a new computer a more cost effective investment? It is because of the warranties and the totally free help desk. Though initially it is costlier to get a brand new computer, the long term benefit far outweighs the price of purchasing a refurbished computer.

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